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POS Support Technician

Author
Reliance Merchant Services
Date
2021-05-20 17:19
Views
218
Our company is located in Suwanee, GA and provides ATM/Credit Card Merchant Processing Service in the Southeastern region of the USA. We are currently seeking a hard-working, qualified individual to assume the role: POS Support Technician (full-time, entry-level).

Schedule:
  • Monday to Friday
  • 8:30 AM-5:30 PM
Responsibilities:
  • Provide phone support; Resolve all outstanding issues as quickly as possible
  • Prepare/stage POS hardware and software for deployment
  • Maintain POS department equipment and tools
  • Perform hardware repairs as required, both in-house and in the field - Test, evaluate software/hardware issues
  • Able to multi-task and prioritize given tasks
  • Provide training to associates, merchants and resellers - Install and configure software, hardware, cables/wiring, and networks
  • Monitor system performance and troubleshooting issues
Qualifications:
  • Fluent in English & Korean (required)
  • Excellent communication and interpersonal skills (required)
  • Intermediate-level computer proficiency
    • POS/PC support related experience preferred, but not required. On-site POS training will be provided.
  • Able to work and problem-solve independently with minimal supervision
  • Diligent, self-motivated, and effective time management skills
  • Business travel may be required.
  • Able to work evening hours and weekends when required.
  • Long-term commitment is highly anticipated.
 

Please send your resume or any questions to augh1974@gmail.com or call us at 770-344-7300.

For more information, visit our website at www.relianceatm.com

 
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