Our company is located in Suwanee, GA and provides ATM/Credit Card Merchant Processing Service in the Southeastern region of the USA. We are currently seeking a hard-working, qualified individual to assume the role: POS Support Technician (full-time, entry-level).

Schedule:

• Monday to Friday
• 8:30 AM-5:30 PM

Responsibilities:

• Provide phone support; Resolve all outstanding issues as quickly as possible
• Prepare/stage POS hardware and software for deployment
• Maintain POS department equipment and tools
• Perform hardware repairs as required, both in-house and in the field - Test, evaluate software/hardware issues
• Able to multi-task and prioritize given tasks
• Provide training to associates, merchants and resellers - Install and configure software, hardware, cables/wiring, and networks
• Monitor system performance and troubleshooting issues

Qualifications:

• Fluent in English & Korean (required)
• Excellent communication and interpersonal skills (required)
• Intermediate-level computer proficiency
  
  • POS/PC support related experience preferred, but not required. On-site POS training will be provided.
• Able to work and problem-solve independently with minimal supervision
• Diligent, self-motivated, and effective time management skills
• Business travel may be required.
• Able to work evening hours and weekends when required.
• Long-term commitment is highly anticipated.

 

Please send your resume or any questions to augh1974@gmail.com or call us at 770-344-7300.

For more information, visit our website at www.relianceatm.com