First Intercontinental Bank is seeking a resourceful IT Specialist with installation and desktop support experience to contribute toward the success of our technology initiatives. Provides support for all IT-related activities (applications to infrastructure) to all departments and branches. Installs, maintains, and administers hardware, software, and network components. This position will also ensure proper operation of local servers and peripherals. Provides programming and administration support for local applications and databases. Designs, plans, installs, debugs, and troubleshoots operation support and automation systems, systems software and hardware applications, and support products. Installs and supports local applications. Evaluates and applies software and application updates; ensures backup and recovery capabilities. Performs moves, changes, enhancements, and corrections to office layout for PC's, printers, and other hardware. Provides technical support for employees.

**PLEASE SUBMIT YOUR RESUME TO hannah.kim@firsticbank.com**

PRIMARY DUTIES:

• Provide system/network administration and security
• Provide employees with technical support for hardware and software
• Research, purchase, install, configure, and maintain systems/workstations
• Maintain hardware and software inventory
• Develop/maintain IT related documents
• Administrate and maintain bank’s security system and phone system
• Administrate back-up system for electronic data and server settings
• Communicate with vendors for any IT related issue

Facility

• Participate in planning committee to set up new branches
• Communicate with vendors for any construction issue

General Services

• Research, purchase, install, and maintain bank equipments
• Provide employees with support to facilitate work environment
• Communicate with vendors for any maintenance issue 

PREFERRED SKILLS/EXPERIENCE:

• System and technical integration
• IT standards, procedures, policy
• Release management
• Software distribution
• IT quality assurance
• Technical/financial knowledge
• IT environment
• Software licensing
• Technical troubleshooting
• Telecommunications

PREFERRED QUALIFICATIONS:

• Bilingual in Korean
• Bachelor’s degree in relevant field

OTHER DUTIES: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place