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Credit Card Support Specialist

Author
Reliance Merchant Services
Date
2021-06-11 13:39
Views
128
크레딧카드 고객 지원부서에서 일하실 분을 구합니다.  성실하고, 영어와 한국어에 능통하며, 중급 레벨 정도의 컴퓨터 경험이 있으시면 됩니다.  Job에 필요한 기본적인 Skill은 training해드립니다.  자세한 내용은 다음과 같습니다.  관심이 있으신 분은 이력서를 보내주십시오.

 

Reliance Merchant Services – Credit Card Support Specialist 

Our company is located in Suwanee, GA and provides ATM/Credit Card Merchant Processing Service in the Southeastern region of the USA. We are currently seeking a hard-working, qualified individual to assume the role: Credit Card Support Specialist (full-time, entry-level).

Schedule:
  • Monday to Friday
  • 8:30 AM-5:30 PM
Responsibilities:
  • Provide phone support;  Resolve all outstanding issues as quickly as possible
  • Prepare/stage Point of Sale(POS) hardware and software for deployment
  • Maintain credit card department equipment and tools
  • Perform hardware repairs as required, both in-house and in the field - Test, evaluate software/hardware issues
  • Able to multi-task and prioritize given tasks
  • Provide training to associates, merchants and resellers - Install and configure software, hardware, cables/wiring, and networks
  • Monitor system performance and troubleshooting issues
Qualifications:
  • Fluent in English & Korean (required)
  • Excellent communication and interpersonal skills (required)
  • Intermediate-level computer proficiency
    • POS/PC support related experience preferred, but not required. On-site POS training will be provided.
  • Able to work and problem-solve independently with minimal supervision
  • Diligent, self-motivated, and effective time management skills
  • Long-term commitment is highly anticipated.
 

Please send your resume or any questions to augh1974@gmail.com or call us at 770-344-7300.

For more information, visit our website at www.relianceatm.com
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